The healthcare provider specializes in delivering advanced patient care through cutting-edge medical technology. Operating multiple facilities nationwide, they rely on medical rugged devices to streamline patient management, enhance remote consultations, and ensure data security.
Devices secured and managed
Uptime for critical healthcare applications
Applications secured and managed remotely.
Compliance with healthcare data regulations
The Challenge
With a growing network of hospitals and clinics, the healthcare provider faced challenges in securing and managing its fleet of medical rugged devices. Their existing system lacked remote monitoring capabilities, leaving devices vulnerable to security breaches and compliance risks. Additionally, medical staff required seamless and secure access to patient records from anywhere, without compromising sensitive data.
What did
Reliablz do
The healthcare provider partnered with us to deploy an industry-leading Mobile Device Management (MDM) solution alongside Zero Trust Network Access (ZTNA) to enhance security, streamline management, and optimize device performance. To meet the healthcare provider’s need for secure and efficient device management, we deployed a tailored solution combining industry-leading technologies:
✔︎ Deployed VMware Workspace ONE as the MDM platform to centrally manage, monitor, and enforce security policies across all medical rugged devices.
✔︎ Integrated Zebra medical-grade tablets to provide durable, high-performance devices for patient care while ensuring seamless data capture and real-time communication.
✔︎ Implemented Zscaler ZTNA to enable secure remote access for healthcare professionals, ensuring they can connect to critical applications and patient records from anywhere.
✔︎ Ensured 100% regulatory compliance with HIPAA and other healthcare data protection standards using Microsoft Intune for encryption, policy enforcement, and access control.
✔︎ Optimized device performance and security through SOTI MobiControl, providing real-time remote troubleshooting, automated updates, and proactive threat detection.
This solution streamlined healthcare operations, enhanced security, and ensured medical staff had uninterrupted access to critical systems.
The Results
- 5,000+ medical devices secured, reducing downtime and operational risks
- 99% uptime for critical healthcare applications, improving patient outcomes
- 100% compliance with data protection regulations, ensuring regulatory adherence
- 50% reduction in IT workload, with automated device monitoring and management
- Seamless remote access for healthcare professionals through ZTNA, enhancing efficiency
