A leading energy and utility company serving millions of households required a durable, reliable, and efficient mobile solution for its meter reading inspectors. The company deployed 1,200 rugged tablets to improve the accuracy of power billing, enhance field operations, and withstand harsh environmental conditions such as dust, extreme temperatures, and rough handling.
Rugged tablets deployed for field inspectors
Device uptime, minimizing failures and downtime
Faster meter reading process, improving billing accuracy
Reduction in paper-based errors, ensuring precise billing
The Challenge
The company faced several challenges in ensuring efficient and error-free meter readings:
- Harsh Environments: Field inspectors operated in dusty, outdoor, and industrial settings, leading to frequent device failures with conventional tablets.
- Data Accuracy: Manual readings and paper-based processes resulted in errors and delays in billing.
- Device Durability: Frequent device breakdowns increased maintenance costs and downtime.
- Connectivity & Real-time Sync: Inspectors needed real-time data sync to update billing systems instantly.
What did
Reliablz do
The company partnered with Getac to deploy 1,200 Getac F110 rugged tablets, ensuring durability, seamless data collection, and real-time updates to the billing system.
Rugged Device Deployment – Getac F110
- Built for Extreme Conditions: The tablets offered IP67-rated water and dust resistance, MIL-STD-810G military-grade durability, and shock resistance for tough field environments.
- Long Battery Life: Equipped with hot-swappable batteries, allowing inspectors to work uninterrupted through long shifts.
- High-Visibility Display: 10.1” sunlight-readable screens ensured clear meter readings in bright outdoor conditions.
Seamless Data Collection & Integration
- Real-time Sync: Integrated with the company’s billing software for instant meter reading updates, reducing errors and delays.
- Barcode & RFID Scanning: Enabled quick identification of meters, ensuring accurate readings and location tracking.
Field Efficiency & Productivity
- Offline Functionality: Inspectors could capture readings even in remote locations with no network coverage, with data automatically syncing when back online.
- Rugged Stylus & Touchscreen: Allowed meter readings to be recorded easily, even while wearing gloves.
The Results
- 99% uptime with rugged tablets reducing device failures.
- 30% faster meter reading process, improving billing accuracy.
- 80% reduction in paper-based errors, ensuring precise billing.
- Seamless real-time data sync, reducing processing delays.
- Extended device lifespan, lowering maintenance and replacement costs.
